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TERMS OF USE

Effective Date: 11/21/2025

Website: www.faocabinetry.com

Legal Entity: Furniture A Outlet LLC

Governing State: Illinois

Welcome to www.faocabinetry.com (the “Website”). The Website is owned and operated by Furniture A Outlet LLC, an Illinois limited liability company (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) constitute a legally binding agreement governing your use of the Website, any purchases made through the Website, and any related services offered by Furniture A Outlet LLC (collectively, the “Services”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Website immediately.

1. ELIGIBILITY

You must be at least 18 years old and capable of entering into legally binding contracts to use our Website or purchase products. By using the Website, you represent that:

  • You are at least 18 years old;
  • You reside in the United States;
  • All information you provide is accurate and complete;
  • You will comply with these Terms at all times.

2. WEBSITE USE & ACCOUNT REGISTRATION

You may browse the Website without creating an account. However, certain features—such as order history, contractor accounts, or stored information—may require registration.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity under your account

We reserve the right to refuse registration, terminate accounts, or deny access at our discretion.

3. INTELLECTUAL PROPERTY

All content on the Website—including product photos, cabinet designs, color representations, texts, logos, icons, videos, and graphics—is the exclusive property of Furniture A Outlet LLC and is protected under U.S. copyright, trademark, and intellectual-property laws.

You may not:

  • Copy, reproduce, or resell Website content
  • Modify or create derivative works
  • Download images for commercial use
  • Use any trademarks or trade dress without written consent

Unauthorized use may result in civil or criminal penalties.

4. PRODUCT INFORMATION, SPECIFICATIONS & AVAILABILITY

We make every effort to ensure that our product information is accurate. However:

  • Colors may vary depending on screen calibration or lighting
  • Dimensions, specifications, and descriptions may change without notice
  • Inventory may fluctuate
  • Certain cabinet lines may be discontinued by manufacturers
  • Updates or corrections may occur after orders are placed

Furniture A Outlet LLC does not guarantee the accuracy, completeness, or availability of any product listed on the Website.

5. ORDERING, PAYMENT & ACCEPTANCE OF ORDERS

Placing a product in your cart does not reserve the item or guarantee pricing.

An order is considered accepted only after you receive a formal confirmation email from us. We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Adjust pricing errors
  • Substitute comparable items if permitted by you

You authorize us (or our payment processor) to charge your payment method for all purchases, including applicable taxes, shipping, and fees.

6. LEAD TIMES, DELIVERY & SHIPPING

Lead times listed on the Website are estimates only. They may vary based on:

  • Manufacturer delays
  • Inventory shortages
  • Shipping carrier disruptions
  • Weather events
  • Holidays or industry-wide supply chain conditions

Furniture A Outlet LLC is not liable for:

  • Missed deadlines
  • Delayed deliveries
  • Damaged freight caused by third-party carriers

Risk of loss transfers to you once the order leaves our warehouse or distributor.

You agree to inspect all deliveries immediately and report damage within 48 hours with photos and documentation.

7. RETURNS, CANCELLATIONS & REFUNDS

For detailed rules, refer to our Return Policy, which is incorporated into these Terms.

In general:

  • Custom, assembled, or modified products are non-returnable
  • Cabinetry must be returned unused, unassembled, and in original packaging
  • A restocking fee may apply
  • Return freight costs are the responsibility of the customer unless otherwise stated

We reserve the right to deny or limit returns.

8. INSTALLATION, PROFESSIONAL SERVICES & CONTRACTOR LIABILITY

Furniture A Outlet LLC sells cabinetry and related home-improvement products. We do not provide installation services.

You acknowledge that:

  • You are responsible for hiring licensed and qualified installers
  • We are not liable for installation errors or property damage
  • Improper installation may void manufacturer warranties

Any guidance, diagrams, or recommendations provided by us are for informational purposes only and not professional advice.

9. WARRANTIES

Furniture A Outlet LLC provides cabinetry manufactured by third-party vendors. All warranties are manufacturer warranties only.

We do not provide:

  • Implied warranties
  • Installation warranties
  • Damage warranties after delivery
  • Finish/fading warranties due to sunlight, water, or household cleaners

Warranty claims must follow the manufacturer’s rules and documentation requirements.

10. PROHIBITED ACTIVITIES

You may not:

  • Attempt to breach or test Website security
  • Use bots, scrapers, or automated tools
  • Interfere with Website functionality
  • Upload malware, viruses, or harmful code
  • Misrepresent your identity
  • Attempt to reverse-engineer Website content or software
  • Use product images or descriptions for competitive or commercial purposes

Violation may result in termination of access and legal action.

11. THIRD-PARTY LINKS & OUTBOUND WEBSITES

The Website may contain links to third-party platforms such as shipping carriers, payment processors, social media pages, or manufacturers.

Furniture A Outlet LLC is not responsible for:

  • Content on third-party websites
  • Accuracy or legality of information
  • Privacy practices of third parties

Use of those sites is at your own risk.

12. DISCLAIMERS

To the fullest extent permitted by law:

  • The Website is provided “as is” and “as available”
  • No guarantees are made that the Website will be uninterrupted or error-free
  • We disclaim all express or implied warranties, including merchantability or fitness for a particular purpose

Cabinetry is subject to natural variations in color, grain, finish, and texture. These variations are not defects.

13. LIMITATION OF LIABILITY

To the maximum extent permitted under Illinois law, Furniture A Outlet LLC shall not be liable for:

  • Indirect, incidental, special, punitive, or consequential damages
  • Loss of profits, revenue, or data
  • Delays in shipping or manufacturing
  • Installation-related damages
  • Damage caused by third-party carriers
  • Products altered or installed improperly

Our total liability shall not exceed the amount paid for the product at issue.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Furniture A Outlet LLC, its owners, employees, affiliates, and contractors from:

  • Claims relating to your use of the Website
  • Installation or handling of purchased products
  • Violations of these Terms
  • Violations of laws or regulations

15. PRIVACY POLICY

Your use of the Website is also governed by our Privacy Policy, which describes how we collect and use your information. By using the Website, you consent to that policy.

16. MODIFICATIONS TO THE TERMS

We may revise these Terms at any time. Updated Terms will be posted on this page with a new Effective Date.

Your continued use of the Website constitutes acceptance of the updated Terms.

17. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by:

The laws of the State of Illinois, without regard to conflict-of-law principles.

Any disputes shall be resolved through:

  1. Informal negotiation first,
  2. If unresolved, binding arbitration in Cook County, Illinois, unless prohibited by law,
  3. Claims may not be brought as class actions.

18. DESIGN SUBMISSIONS & OWNERSHIP OF CREATED DESIGNS 

By providing measurements, sketches, drawings, photographs, blueprints, layouts, digital files, or any other materials or information (“Client Materials”) to FAO Cabinetry doing business as Furniture A Outlet LLC through www.faocabinetry.com, and/or email, text message, online form, social media, or any other electronic or physical communication method, you acknowledge and agree to the following:

  1. Creation of Designs Using Client Materials
    When Client Materials are submitted to Furniture A Outlet LLC for the purpose of obtaining a quotation, consultation, design proposal, layout, rendering, or any related design service, our team may create a unique design, including but not limited to:
    • Floor plans
    • Cabinet layouts
    • 3D renderings
    • Design recommendations
    • Technical drawings or blueprints
    • Product selections and configurations
      (“Company Designs”).
  2. Ownership of Designs
    You agree that all Company Designs created by Furniture A Outlet LLC, regardless of whether they incorporate or are based upon your submitted measurements or materials, are and shall remain the exclusive property of Furniture A Outlet LLC.
    No transfer of ownership is made or implied unless expressed in a separate written agreement signed by an authorized representative of the company.
  3. Limited License for Review Purposes Only
    Any Company Designs provided to you are delivered solely for the purpose of reviewing a potential purchase and may not be:
    • Distributed
    • Reproduced
    • Shared with contractors, installers, manufacturers, or designers
    • Used to order cabinets elsewhere
    • Used to build or modify any structure
      without the written permission of Furniture A Outlet LLC.
  4. Release Fees for Design Documents
    Furniture A Outlet LLC reserves the right to charge a release fee for providing copies of Company Designs, including but not limited to:
    • Printed plans
    • Digital blueprints
    • CAD files
    • PDF layouts
    • 3D renderings
    • Any other technical or design documentation
    Release fees may vary based on the scope of the project, the level of detail requested, and the intended use of the documents.
  5. No Authorization Without Paid Release
    Submission of your measurements does not grant you ownership of any resulting design.
    You are not authorized to use, reproduce, or distribute any Company Designs until any applicable release fee has been paid in full and written authorization has been provided.
  6. Accuracy of Client Materials
    You agree that any Client Materials submitted are accurate to the best of your knowledge. Furniture A Outlet LLC is not responsible for discrepancies or project issues caused by inaccurate or incomplete information supplied by the client.

19. CONTACT INFORMATION

For questions or concerns, contact us at:

Furniture A Outlet LLC

Website: www.faocabinetry.com

Email: sales@faocabinetry.com

Phone: 7735635000

Business Address: 1521 North Mannheim Road Stone Park, IL 60165